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Social CRM: Leveraging Social Media to Build Stronger Customer Relationships

Social CRM: Leveraging Social Media to Build Stronger Customer Relationships

Customer relationship management has evolved far beyond databases, contact records, and sales pipelines. In today’s dig…

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CRM Security and Data Privacy: Protecting Customer Data in a Digital-First World
privacy

CRM Security and Data Privacy: Protecting Customer Data in a Digital-First World

In today’s digital-first business environment, customer data is one of the most valuable assets an … Baca selengkapnya CRM Security and Data Privacy: Protecting Customer Data in a Digital-First World
The Future of CRM: Key Trends and Technologies Shaping the Next Decade of Customer Relationship Management
key trends

The Future of CRM: Key Trends and Technologies Shaping the Next Decade of Customer Relationship Management

Customer Relationship Management has evolved dramatically over the past two decades. What began as … Baca selengkapnya The Future of CRM: Key Trends and Technologies Shaping the Next Decade of Customer Relationship Management